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Ecommerce warehouses are complicated with thousands of products and bins. Tens of thousands of activities are executed in a typical DTC warehouse every day. We understand that exceptions are the norm in busy warehouses and that gracefully managing exceptions is the key to operational efficiency and scaling-up high-volume order fulfillment.

Logiwa makes it easy for your pickers to handle exceptions, such as flagging missing items during picking with a simple ‘MISSING’ button on their mobile devices. Logiwa moves the flagged items to a virtual missing location, finds and allocates inventory from another location to fulfill the order. The picker simply moves on to the next item while Logiwa’s smart algorithms notify a manager about the issue and adjust the picking plan on the fly. Logiwa Logiwa does more than just handle warehouse exceptions, our algorithms also help you prevent problems by recommending you pick the heaviest products first, the fragile products last, as well as any custom automation rule you need based the products you ship.

Logiwa IO Screen

Our warehouse exception handling solution makes your teams more efficient with:

  • Missing item management
  • Adjusts picking plans on the fly
  • Manager notifications for missing items
  • Skip task
  • Damaged item receiving with pictures
  • Scale verification on packing screen
  • Lot/batch number verification
  • Expiry date verification
  • Inventory putaway rules
  • Shortage notifications
  • Backorder management
  • Suspend order
  • Instant counting
  • Freeze order during packing if items are incorrect or damaged
  • Skipping tasks during picking if location is unavailable

Everything brands, online sellers and 3PLs need to achieve high-volume fulfillment success

Check out all the functionality we provide and then just imagine all of this power running in your fully digital warehouses and across your integrated fulfillment network. Serious results.

Warehouse Operations

Warehouse
Operations

  • Receiving
  • Directed putaway
  • Picking and packing
  • PICK-FACE replenishment
  • Return management
  • Cycle counting
  • Inventory transfers

Warehouse Productivity

Warehouse
Productivity

  • Multi-warehouse operations
  • Multi-client operations
  • Shipment rule automation
  • DTC packing station
  • Kitting and bundling
  • Scale integrations

Warehouse Operations

Warehouse
Optimization

  • Order routing
  • Putaway automation rules
  • Inventory allocation automation rules
  • Automate picking job creation
  • Shipment box suggestions
  • Walking path optimization
  • Put-to-wall
  • Robotics integration

Logiwa makes a fast impact on your business

40%

increase in labor efficiency

3x

more orders shipped after first three months on Logiwa

8%

lower shipping costs with Logiwa rate shopping

Logiwa IO Graphic
Logiwa IO Graphic
Logiwa IO Graphic

Go beyond legacy WMS with Logiwa IO

When it comes to meeting modern demand, traditional warehouse management systems can’t keep up. Logiwa’s all-in-one FMS offers an agile, scalable solution to meet your changing business needs.

AI-driven Optimization

Streamline operations with waves and jobs for enhanced outbound flow. Monitor on-ground activities to optimize workforce management with labor standards.

Headless Architecture

Groundbreaking headless, versionless, and serverless architecture. Seamlessly adapt your operations to changing needs, design your own add-ons, and scale effortlessly.

Intuitive UI/UX

Ensures an engaging user experience with an intuitive app design. Onboard new employees in hours, not days.
 

Logiwa Marketplace

Our partner ecosystem allows you to add features and modules—your own, and those from the marketplace—for limitless configurability and continuous innovation.

Customer Success

See what our customers say

slider-icon Outstanding onboarding with Logiwa!

The seamless process and responsive support exceeded our expectations. Highly recommend Logiwa for any organization looking to improve warehouse management!

Jonathan Gagne
Jonathan Gagné,
Warehouse Project Manager, Mantoria
Mantoria

slider-icon Thrilled with seamless Logiwa migration

Thrilled with our WMS migration to Logiwa IO! Seamless onboarding and headless architecture cut costs and transformed our operations.

Anneke Gambina
Anneke Gambina
COO, Left Brain Logistics
Left-Brain-Logistics-Logiwa-Customer-Review

slider-icon Logiwa’s AI Cuts Fulfillment Time 60%

Logiwa’s AI fulfillment optimization cut our number of hours needed to complete tasks by almost 60% .

Locad-COO-Jannis
Jannis Dargel
COO of Locad
locad-case-study

slider-icon Streamlining Peak Season Success

Logiwa kept us ahead of the peak season rush, making Black Friday a breeze and saving us a week of dealing with order backlogs.

Good Buy Gear Chris Campo
Chris Campo
Director of Operations
Good-buy-gear-case-study

FAQs about Warehouse Exception Handling

What is exception management in supply chain?

In supply chains where operations, planning, and risk management are driven by exception, organizations with real-time visibility can improve planning, reduce inventory, and reduce risk across the entire supply chain.